The Collaboration Code

Strategies and Science to Shift Conflict and Change into Collaboration and Community

Earn a Certificate with Multiple Universities 

(and Eligible for Employer Tuition Assistance Benefit)!

Through Elevate, a multi-university partnership with Spectrum Knowledge and the University of California, Office of the President—MESA, participants earn both a college-accredited certificate and a graded transcript, along with degree-bearing units (transferable for most Certification Renewals and Continuing Education requirements)!

Program Overview

  • U.S. employees spend about 2.8 hours per week dealing with workplace conflict, costing roughly $359 billion annually in paid hours. 85% report experiencing workplace conflict.
  • Many transformation efforts fail when there is not enough engagement from employees or support from leadership. Research shows that their efforts fail about 70% of the time, emphasizing the need for behavior-aware approaches.

The Collaboration Code equips leaders to navigate the complex intersections of conflict, change, and culture with precision and purpose. Grounded in behavioral science and organizational strategy, it provides actionable frameworks to decode dynamics, channel conflicts into collaboration and innovation, and create connections with cross-cultural communities as a competitive advantage. Participants gain the insight and Tools to align teams, deepen trust, and build ecosystems of cooperation that extend beyond their own organizations.

Course Topics Include:

  • Culture of Conflict: Build awareness of how workplace norms, behaviors, and beliefs shape conflict—and learn how to transform tension into insight and progress. Resolve conflict strategically to transform “us vs. them” into “us vs. the problem.”
  • Culture of Change: Reframe disruption as an opportunity by leading with clear narratives, empathy, and adaptive communication. Navigate change with resilience to turn resistance into growth.
  • Culture of Collaboration: Strengthen voice, trust, and mutual accountability across silos through intentional communication and shared problem-solving. Master tough decision-making to align actions with values under pressure.
  • Culture of Community: Create belonging across teams and industries by connecting people, purpose, and performance into one unified culture. Activate cross-industry community to build bridges across functions and external networks.

Program Benefits + Uniqueness

This program offers a unique educational experience comprised of four strategic dimensions and deliverables:

Earn a Certificate with Multiple Universities 

(and Eligible for Employer Tuition Assistance Benefit)!

Through Elevate, a multi-university partnership with Spectrum Knowledge and the University of California, Office of the President—MESA, participants earn both a college-accredited certificate and a graded transcript, along with degree-bearing units (transferable for most Certification Renewals and Continuing Education requirements)!

Signature Bonus: Optional Advising & Coaching with Executives (ACE) Sessions

These optional sessions take place after the official class ends. We’ll share dates with you soon!

Renew Certifications with Job-Related Skills 
Applicable toward certification renewals, including PMP®, PE, Lean Six Sigma, and more. Our course relates to your job roles, as it focuses on leadership development with the stated learning outcomes.

Publication Opportunities
Gain opportunities to share your insights in Elevate’s publications.

Program Benefits + Uniqueness

This program offers a unique educational experience comprised of four strategic dimensions and deliverables:

Earn a Certificate with Multiple Universities
(and Eligible for Employer Tuition Assistance Benefit)!

Through Elevate, a multi-university partnership with Spectrum Knowledge and the University of California, Office of the President—MESA, participants earn both a college-accredited certificate and a graded transcript, along with degree-bearing units (transferable for most Certification Renewals and Continuing Education requirements)!

Experiential & Interactive Learning with Executive
Advisors and Ongoing Networking

Your unique learning experience includes:

2-Day In-Person
Led by key Elevate faculty and featuring esteemed executive senior leaders as guest speakers.

One 1:1 Individual and Confidential Advising & Coaching with an Executive (ACE) Session

50+ Executive Guest Speakers & Advisors
(on top of World-Class Elevate Executive Faculty)!

Executive Mixer
Confirmed executives listed below.

Executive Advising Mixers + Content
Zoom breakouts with intimate, small group, executive-led discussions.

Renew Certifications with Job-Related Skills 

Applicable toward certification renewals, including PMP®, PE, Lean Six Sigma, and more. Our course relates to your job roles, as it focuses on leadership development with the stated learning outcomes.

Publication Opportunities

Gain opportunities to share your insights in Elevate’s publications.

50+

Executive Guest Speakers & Advisors
(on top of World-Class Elevate Executive Faculty)!

See List Below

Earn a Certificate with Multiple Universities 

(and Eligible for Employer Tuition Assistance Benefit)!

Through Elevate, a multi-university partnership with Spectrum Knowledge and the University of California, Office of the President—MESA, participants earn both a college-accredited certificate and a graded transcript, along with degree-bearing units (transferable for most Certification Renewals and Continuing Education requirements)!

Upcoming Courses

All locations connect in three shared virtual sessions.

This creates a cross-industry advisory community for all cohorts.

Maryland
The Collaboration Code
Strategies and Science to Shift Conflict and Change into Collaboration and Community

📅 Thu & Fri, September 24 & 25, 2026
📍 Rockville, Maryland
🕒 9:00 AM – 4:00 PM ET
🎓 Individual Course, 2 Degree Credits
💳 $4,900

Missouri
The Collaboration Code
Strategies and Science to Shift Conflict and Change into Collaboration and Community

📅 Fri & Sat, October 9 & 10, 2026
📍 St. Louis, Missouri
🕒 Fri: 1PM–7PM | Sat: 8AM–3PM CT
🎓 Individual Course, 2 Degree Credits
💳 $4,900

Southern California
The Collaboration Code
Strategies and Science to Shift Conflict and Change into Collaboration and Community

📅 Thu & Fri, October 22 & 23, 2026
📍 Anaheim, California
🕒 9:00 AM – 4:00 PM PT
🎓 Individual Course, 2 Degree Credits
💳 $4,900

Northern California
The Collaboration Code
Strategies and Science to Shift Conflict and Change into Collaboration and Community

📅 Wed & Thu, October 28 & 29, 2026
📍 Northern California
🕒 9:00 AM – 4:00 PM PT
🎓 Individual Course, 2 Degree Credits
💳 $4,900

Alabama
Charisma & Context
Leverage Your Surroundings, Personal Brand, and Presence
Southern California
Charisma & Context
Leverage Your Surroundings, Personal Brand, and Presence
Washington
Charisma & Context
Leverage Your Surroundings, Personal Brand, and Presence
Virtual
Charisma & Context
Leverage Your Surroundings, Personal Brand, and Presence
Wisconsin
Charisma & Context
Leverage Your Surroundings, Personal Brand, and Presence
Connecticut
Charisma & Context
Leverage Your Surroundings, Personal Brand, and Presence
Southern California
Charisma & Context
Leverage Your Surroundings, Personal Brand, and Presence
Virtual
Activate
Translate Military Strengths into Civilian Success

📅 October 19, 20, 21, 26, 27, & 28, 2026
📍 Virtual, Live on Zoom
🕒 4:00 PM – 5:30 PM PT
🎓 Individual Course, 1 Degree Credit
💳 $2,400 ($2,200 Partner/Non-Profit)

Alabama
Charisma & Context
Leverage Your Surroundings, Personal Brand, and Presence
Southern California
The Collaboration Code
Strategies and Science to Shift Conflict and Change into Collaboration and Community

📅 Thu & Fri, October 22 & 23, 2026
📍 Anaheim, California
🕒 9:00 AM – 4:00 PM PT
🎓 Individual Course, 2 Degree Credits
💳 $4,900

Connecticut
Charisma & Context
Leverage Your Surroundings, Personal Brand, and Presence
Southern California
Charisma & Context
Leverage Your Surroundings, Personal Brand, and Presence
Southern California
Charisma & Context
Leverage Your Surroundings, Personal Brand, and Presence
Virtual
Charisma & Context
Leverage Your Surroundings, Personal Brand, and Presence
Washington
Charisma & Context
Leverage Your Surroundings, Personal Brand, and Presence
Wisconsin
Charisma & Context
Leverage Your Surroundings, Personal Brand, and Presence

Meet the Faculty

Christine Itano-Cosner
Faculty, Elevate 
Dawn Garibaldi
Faculty, Elevate
Dr. Charles Moore Jr.
Business Owner & Corporate Director
Shannon Snowden
Global Head of Employee Resource Groups and Wellbeing
Stacey Warnock
Project Manager & Authorized Training Partner (ATP) Instructor at The Boeing Company
Vu H. Pham, PhD
CEO of Spectrum Knowledge & Chair of Elevate

“Live a PURPLE life!”

 

Founder of the Elevate tagline:
Purpose + People = PURPLE™

Executive Advisors

Executive Advisors will join the three virtual follow-on sessions (see dates in the Program Format), allowing participants to network with them in Zoom breakout rooms. Some may also join in person locally.

Karim Adatia

Senior Vice President & Deputy General Counsel, Insight

Senior Vice President & Deputy General Counsel, Insight

Denise Agatep, LCSW

Behavioral Health Director, Kaiser Permanente Northern California Early Developmental Screening Program (EDSP),
Kaiser Permanente

Behavioral Health Director, Kaiser Permanente Northern California Early Developmental Screening Program (EDSP),
Kaiser Permanente

In-person in Oakland, CA
Thomas Ahn

Executive Director, MESA
University of California, Office of the President

Executive Director, MESA
University of California, Office of the President

Bharat Amin, NACD.DC

Executive Vice President and Chief Information Officer (CIO) (Retired),
Huntington Ingalls Industries
Member, Board of Trustees,
The Aerospace Corporation

Executive Vice President and Chief Information Officer (CIO) (Retired),
Huntington Ingalls Industries
Member, Board of Trustees,
The Aerospace Corporation

Jason Aranda

Vice President of Clinical IT Solution Delivery, Providence Health, Providence

Vice President of Clinical IT Solution Delivery, Providence Health, Providence

Loida Begley

Director, Nuclear Materials Integration Division, National Nuclear Security Administration (NNSA)

Director, Nuclear Materials Integration Division, National Nuclear Security Administration (NNSA)

Shirani Benitez

Executive Director, Kaiser Permanente

Executive Director, Kaiser Permanente

In-person in Irvine, CA
Cheryl Biagini

Senior Director, Northrop Grumman Corporation

Senior Director, Northrop Grumman Corporation

In-person in Irvine, CA
Stephen Bieda

Acting Deputy Director, NOAA Center for Artificial Intelligence

Acting Deputy Director, NOAA Center for Artificial Intelligence

In-person in Washington, DC
Sophia Bright

Vice President of Engineering for the Government Services Division, Boeing Global Services, The Boeing Company

Vice President of Engineering for the Government Services Division, Boeing Global Services, The Boeing Company

Daniela Castanotto

Faculty, City of Hope

Faculty, City of Hope

In-person in Irvine, CA
Premeela “Prem” Chacko

IDT&S E&PS Director Product Support, The Boeing Company

IDT&S E&PS Director Product Support, The Boeing Company

In-person in Mukilteo, WA
David Chao

Director, Strategy & Business Development, Northrop Grumman Corporation

Director, Strategy & Business Development, Northrop Grumman Corporation

Jessica Choi

Senior Director, Field D&I, Asian Segment, Northwestern Mutual

Senior Director, Field D&I, Asian Segment, Northwestern Mutual

In-person in Irvine, CA
Angela Chung

Director of Digital Platforms & AI Adoption, Motorola Solutions

Director of Digital Platforms & AI Adoption, Motorola Solutions

In-person in Irvine, CA and Mukilteo, WA
Feby Collins

Program Manager, U.S. Department of the Army

Program Manager, U.S. Department of the Army

In-person in Washington, DC
Anna Cordrey

Deputy Program Manager, National Aeronautics and Space Administration (NASA)

Deputy Program Manager, National Aeronautics and Space Administration (NASA)

Nancy Diaz

DEIAB & EEO Officer, Environmental & Social Justice Director – Executive Division, California Public Utilities Commission

DEIAB & EEO Officer, Environmental & Social Justice Director – Executive Division, California Public Utilities Commission

In-person in Irvine, CA
Wei Ding

Sr. Product Manager, Consumer Financial Protection Bureau

Sr. Product Manager, Consumer Financial Protection Bureau

In-person in Washington, DC
Norman Eng

Vice President Industry Strategy, Siemens Government Technologies

Vice President Industry Strategy, Siemens Government Technologies

View bio ->
In-person in Irvine, CA
Bo English-Wiczling

Vice President, PayPal

Vice President, PayPal

In-person in Mukilteo, WA
Mark Esguerra

Director of Transmission and Substation Engineering, Southern California Edison

Director of Transmission and Substation Engineering, Southern California Edison

In-person in Irvine, CA
Randy Fields

Chief Technology Officer (CTO), Ultra Intelligence and Communications

Chief Technology Officer (CTO), Ultra Intelligence and Communications

Gene Fraser

VP Programs Quality and Engineering (Retired), Northrop Grumman Corporation

VP Programs Quality and Engineering (Retired), Northrop Grumman Corporation

In-person in Irvine, CA
Maricela “Mari” Garcia

Supervisory Project Portfolio Manager, U.S. Citizenship and Immigration Services

Supervisory Project Portfolio Manager, U.S. Citizenship and Immigration Services

In-person in Irvine, CA
Sabina Garde

Senior Director, Sales Enablement & Operations, Sales Strategy & Operations, Kaiser Permanente

Senior Director, Sales Enablement & Operations, Sales Strategy & Operations, Kaiser Permanente

In-person in Irvine, CA
Sean Gil

Director, Career Center, University of California, Riverside

Director, Career Center, University of California, Riverside

Ian Gilkerson

Executive Director Digital Engineering, The Boeing Company

Executive Director Digital Engineering, The Boeing Company

Dr. Candace Givens

Sector Vice President of Quality and Mission Assurance (Retired), Northrop Grumman Aeronautics Systems

Sector Vice President of Quality and Mission Assurance (Retired), Northrop Grumman Aeronautics Systems

Allen “Al” Goshi

Deputy Associate Solicitor, U. S. Department of Labor

Deputy Associate Solicitor, U. S. Department of Labor

In-person in Washington, DC
Ebony Grey

Senior Policy Analyst, U.S. Department of Housing and Urban Development

Senior Policy Analyst, U.S. Department of Housing and Urban Development

In-person in Washington, DC
Michelle Chung Hart

EEO Chief, Former U.S. Department of Agriculture

EEO Chief, Former U.S. Department of Agriculture

In-person in Washington, DC
Sheila Archambault Helke

Chief of Staff, Office of the Director of National Intelligence

Chief of Staff, Office of the Director of National Intelligence

In-person in Washington, DC
Vivian Hoang

Application Delivery Services – Technical Shared Services & Delivery (TSSD), Sr. Director of Demand Management, Governance, & SharePoint Svcs, Kaiser Permanente

Application Delivery Services – Technical Shared Services & Delivery (TSSD), Sr. Director of Demand Management, Governance, & SharePoint Svcs, Kaiser Permanente

Michael Huff

Asst Admin Ops SCPMG • Medical Office Administration, Kaiser Permanente

Asst Admin Ops SCPMG • Medical Office Administration, Kaiser Permanente

In-person in Anaheim, CA
Christine Itano-Cosner

Faculty, Elevate

Faculty, Elevate

Ruchi Jalla

Lead, People & Talent, Chesapeake Bay Outward Bound School | Board Chair, The Langley School | Founder, Leaders & Levers

Lead, People & Talent, Chesapeake Bay Outward Bound School | Board Chair, The Langley School | Founder, Leaders & Levers

Albert “Bert” Lacher

AI Technology Enablement, Product Management, Verizon Business Group

AI Technology Enablement, Product Management, Verizon Business Group

In-person in Irvine, CA
Angela Li

Executive Director of Software Engineering, Boeing Commercial Airplanes, The Boeing Company

Executive Director of Software Engineering, Boeing Commercial Airplanes, The Boeing Company

Eileen Yu-Chen Lin

Senior Partnerships Officer, Ed Advancement

Senior Partnerships Officer, Ed Advancement

In-person in Washington, DC
Michelle Linares

Senior Vice President of Workforce Engagement & Impact, Pacific Clinics

Senior Vice President of Workforce Engagement & Impact, Pacific Clinics

In-person in Irvine, CA
MyMy Lu

Director, Diversity, Equity, Inclusion & Belonging, PetCo

Director, Diversity, Equity, Inclusion & Belonging, PetCo

Karen Luu

Founder I Strategy & Business Advisor, KLuu & Co. | TruuBridge Funding

Founder I Strategy & Business Advisor, KLuu & Co. | TruuBridge Funding

Marvin Maldonado

Interim Deputy Director, MESA University of California, Office of the President

Interim Deputy Director, MESA University of California, Office of the President

In-person in Irvine, CA
Danielle McNamara

Assistant Director, Strategic Communications, MESA University of California, Office of the President

Assistant Director, Strategic Communications, MESA University of California, Office of the President

Kevin Mitchell

Chief Executive Officer / Founder, MfgChainX | Senior Vice President Global Technical Operations (Retired), The Boeing Company | Sector Vice President, Global Operations/ Executive Leadership Team (Retired), Northop Grumman Corporation

Chief Executive Officer / Founder, MfgChainX | Senior Vice President Global Technical Operations (Retired), The Boeing Company | Sector Vice President, Global Operations/ Executive Leadership Team (Retired), Northop Grumman Corporation

Esmeralda Mora

System Director of Hace Program, Health Access and Comminity Enrichment, City of Hope

System Director of Hace Program, Health Access and Comminity Enrichment, City of Hope

Todd Newton

Medical Director and Chief of Staff, Kaiser Permanente

Medical Director and Chief of Staff, Kaiser Permanente

In-person in Anaheim, CA
Loan Ngo

Vice President of Quality, Henkel – Adhesive Technologies

Vice President of Quality, Henkel – Adhesive Technologies

In-person in Irvine, CA
Minh Nguyen

Deputy Associate Administrator, Office of Commercial Space Transportation, Federal Aviation Administration

Deputy Associate Administrator, Office of Commercial Space Transportation, Federal Aviation Administration

In-person in Washington, DC
Glenn Oyoung

Chief Marketing Officer, Covered California

Chief Marketing Officer, Covered California

In-person in Irvine, CA
Ivy Padua

Senior Director – Facilities Technology Solutions, SCAL and Hawaii IT Capital Project Delivery, Kaiser Permanente

Senior Director – Facilities Technology Solutions, SCAL and Hawaii IT Capital Project Delivery, Kaiser Permanente

Mitesh Parikh

Portfolio Director, Northrop Grumman Corporation

Portfolio Director, Northrop Grumman Corporation

In-person in Washington, DC
Jaimini Patel

Senior Director, HPRRM, Kaiser Permanente

Senior Director, HPRRM, Kaiser Permanente

May Ya Poon
In-person in Irvine, CA
Nanda Ramanujam

Managing Director, Strategic Initiatives, Corporate CTO office HII (Huntington Ingalls Industries)

Managing Director, Strategic Initiatives, Corporate CTO office HII (Huntington Ingalls Industries)

In-person in Washington, DC
Stephen Rivera

Board Chair, Strategic Partnerships, National Association of Latino Healthcare Executives

Board Chair, Strategic Partnerships, National Association of Latino Healthcare Executives

In-person in Irvine, CA
Katherine Santos

Chief Nursing Officer, AMGA, Kaiser Permanente

Chief Nursing Officer, AMGA, Kaiser Permanente

In-person in Anaheim, CA
Rahul Shah

Sr Director, Programs, Northrop Grumman Corporation

Sr Director, Programs, Northrop Grumman Corporation

In-person in Washington, DC
Betsy Silva, MBA, PCC

Faculty, Elevate | Former Executive at Multiple Fortune 500s

Faculty, Elevate | Former Executive at Multiple Fortune 500s

Beth Spiegel

Director, Revenue Generation and Renewals, EdAssist by Bright Horizons

Director, Revenue Generation and Renewals, EdAssist by Bright Horizons

Trudy Sullivan Stoudamire, MBA

Senior Vice President and Chief Marketing and Communications Officer, Duke University Health System

Senior Vice President and Chief Marketing and Communications Officer, Duke University Health System

Lisa Tham

Sr. Director of Business Development, Center for International Medicine Program, City of Hope

Sr. Director of Business Development, Center for International Medicine Program, City of Hope

In-person in Irvine, CA
Mikela Thomas

Director of Equity and Inclusion Initiatives, United Ways of California

Director of Equity and Inclusion Initiatives, United Ways of California

Michael Tran

Medical Director – Operating Rooms; Cardio-Thoracic Anesthesiolgist, Virginia Hospital Center

Medical Director – Operating Rooms; Cardio-Thoracic Anesthesiolgist, Virginia Hospital Center

In-person in Washington, DC
Angel L. Vargas, FACHE

Vice President, Care at Home for Kaiser Foundation Health Plan and Hospitals’ Southern California and Hawaii Markets, Kaiser Permanente

Vice President, Care at Home for Kaiser Foundation Health Plan and Hospitals’ Southern California and Hawaii Markets, Kaiser Permanente

William “Will” Woo

Assistant Chief Family Medicine, Kaiser Permanente | Immediate Past President, Orange County Medical Association

Assistant Chief Family Medicine, Kaiser Permanente | Immediate Past President, Orange County Medical Association

In-person in Irvine, CA
Donna Woo

President, Pacific College

President, Pacific College

Patty Wu

President, WuWu Inc. | Senior Managing Director, Head of Business Excellence & Enablement, TIAA (Retired)

President, WuWu Inc. | Senior Managing Director, Head of Business Excellence & Enablement, TIAA (Retired)

Kan Yang

Team Lead, Instrument Design Laboratory, National Aeronautics and Space Administration (NASA)

Team Lead, Instrument Design Laboratory, National Aeronautics and Space Administration (NASA)

In-person in Washington, DC
Gefferie “Geri” Yee-Madera

Vice President (Retired), Northrop Grumman Corporation

Vice President (Retired), Northrop Grumman Corporation

In-person in Irvine, CA
Kim Yu

MD, FAAFP

MD, FAAFP

Mariya Zorotovich

GM Consumer Industries, Intel

GM Consumer Industries, Intel

Tuition Support & Reimbursement

Secure your spot with no upfront payment required.

We offer tuition deferment/financial aid, early bird rates, and tuition reimbursement guidance through your employer.

1

Register for Your

Chosen Program

No upfront payment required.

No cancellation fees—full flexibility.

Go to the Elevate website and complete the registration form for your chosen course.

2

Apply for Tuition Assistance or Reimbursement/Vouchers

Log in to your tuition portal.

Submit the course, review your organization’s requirements (e.g., manager approval, payment options, annual benefit limits), and wait for approval.

3

Attend & Complete

the Program

Join the class, participate fully, and complete the program.

Upon completion, you’ll receive your transcript, ledger, and certificates from Pacific College.

4

Submit for

Reimbursement

Submit the documents to your tuition portal for reimbursement or direct payment, per your company’s policy.

NOTES:

  • Not all organizations require manager approval.
  • Be sure to check your annual benefit limit, payment methods, and repayment options.
  • This course provides degree-bearing units in Business Administration.
  • Transcripts, certificates, and receipts will be issued by Pacific College, a WASC-accredited institution.

Frequently Asked Questions

For assistance or questions, email us at info.411@spectrumknowledge.com

Our programs are designed for professionals at all levels, including individual contributors and managers.

There is no upfront tuition — we invoice after course transcripts are issued. We’ve made arrangements with our generous college partner so you can submit for your organization’s tuition assistance or reimbursement and remit payment to the college afterward.

We also offer upfront payment options and accept vouchers from corporate programs such as EdAssist.

  • Transcript with grade from an accredited college
  • Degree-bearing units, transferable for most Certification Renewals and Continuing Education requirements
  • Certificate from Elevate, a multi-university partnership with Spectrum Knowledge and the University of California, Office of the President—MESA
  • Receipt for tuition
  • Course materials
  • Customized report summarizing learning outcomes

We offer degree units, which can be transferred to graduate and undergraduate degree programs. Degree-bearing units can be converted into CEUs because they meet higher accreditation and academic standards. However, CEUs cannot be converted into degree units, as they do not carry academic credit toward a college or university degree.

We offer both options. In-person sessions are held at designated venues, and online sessions are conducted via Zoom.

Yes, class sizes are limited to ensure interactive learning. You’ll be notified if a class is full when you register.

Simply complete the online registration form on our website. You can register for one course or the entire series.

You can still attend and benefit from the remaining sessions, though we encourage full attendance for the best experience.

Yes. If you need to cancel or move your registration, let us know as soon as possible so we can make the necessary arrangements.

Because our programs are offered through an accredited college, your Social Security number and birthdate are required to award official, degree-bearing academic units. These units hold more value than standard certificates or CEUs since they can transfer to undergraduate and graduate degree programs at many institutions, including other accredited ones.

Colleges and universities are required by their accreditation bodies to collect this information to maintain academic integrity and proper student recordkeeping. To protect your data, we use a HIPAA-compliant system — a higher security standard than most colleges and universities — so your information remains fully encrypted and confidential.

This process ensures you receive transferable, accredited academic credit that can advance your education and career far beyond a typical professional certificate.